At the Airport
The Check-in desk opens 60 minutes before scheduled departure time of a flight and closes 25 minutes before the scheduled departure time. All passengers 16 and over are required to present photographic ID at the check-in desk. Acceptable forms of ID include VALID:
· Photographic Driving Licence
· Provisional Driving Licence
· Passport· National ID card
· Company ID card
· CPP Guernsey ID card
· Guernsey 18+ card
· Armed Forces identity card
· Police warrant card/badge
· Council issued buss pass (Senior Citizens only)
· Airport employee security identity pass.
· Photographic University/College ID card
Children under the age of 16 do not need photographic ID IF they are being accompanied by an adult on the same booking. Children or Infants under 2 years of age do not require a seat but will sit on a parents’ lap with a suitable lap strap extension (provided).
There are no limits to the number of children an adult can travel with permitted they all have identification and all have a reservation.
Infant – Up to 2 years old
Child – Between 2 and up to 11 years old.
Youth – Between 12 and up to 15 years old
Adult – Aged 16 years or older.
Passenger Weighing, Allocated Seating & Boarding
Due to the characteristics of our aircraft, we must weigh each passenger at check-in. This is a requirement under aviation law for our aircraft type, and this will be completely confidential.
Passenger seating will be allocated at check in and confirmed on their boarding card.
To help reinforce security on who travel on board our aircraft, reasonable steps are taken to confirm the identity of each passenger intending to board a flight. Please have your boarding card and photographic ID available for inspection.
Travelling During Pregnancy (Expectant Mothers, Infants and Children)
Expectant Mothers travelling between the Channel Islands and the UK for medical appointments can travel at any time as long as they have written confirmation from their medical practitioner that travel is required. Mothers-to-be travelling within 2 weeks of the due date, must be accompanied by a qualified nurse. Expectant Mothers are required to carry a doctor’s fit to fly certificate between 28 weeks including 33 weeks inclusive. When the 34th week is reached they are unable to travel except for medical appointments as per the above requirements.
At present Air Alderney does not carry unaccompanied minors.
Wheelchair Passengers and Persons with Reduced Mobility
Passengers requiring wheelchair assistance must advise so when making their reservation. This is to enable a record of this assistance to make it available at the relevant airport. Passengers travelling with folding wheelchairs will be carried free of charge in addition to their normal baggage allowance, wherever possible. Due to the size restrictions of our aircraft we ask that passengers travelling with larger required items, contact our Reservations Department to advise them 48 hours in advance.
Following Civil Aviation Authority guidelines; Air Alderney may need to request written professional medical advice advise from the passenger to confirm the passenger is fit to fly. Any associated costs for such advise will need to be met by the passenger.